TERMS & CONDITIONS OF USE

WELCOME TO OUR WEBSITE MAISONDESORPHELINS.COM (THE “SITE”), PROVIDED AND OPERATED BY MAISON DES ORPHELINS ® (COLLECTIVELY REFERRED TO AS THE “PROVIDER”, “WE”, “US”, “OUR”). THE FOLLOWING TERMS AND CONDITIONS OF USE (THE “TERMS”) GOVERN YOUR ACCESS TO, USE OF, INTERACTIONS WITH, AND PURCHASE OF PRODUCTS & SERVICES FROM THIS SITE. PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. BY USING THIS SITE, YOU (THE “CLIENT”) ACKNOWLEDGE TO HAVE READ AND UNDERSTOOD THESE TERMS AND CONDITIONS OF USE; AS WELL AS AGREE TO COMPLY AND BE BOUND BY THESE TERMS AND CONDITIONS OF USE. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS OF USE, OR ANY OF ITS PARTS, PLEASE DO NOT USE THIS SITE.

1. GENERAL

MAISONDESORPHELINS.COM IS PROPERTY OF MAISON DES ORPHELINS ®. WE CREATED AND PUBLISHED THIS WEBSITE, INCLUDING BUT NOT LIMITED TO THE INFORMATION, TOOLS, PRODUCTS AND SERVICES INCLUDED IN THIS SITE, EXCLUSIVELY FOR OUR CLIENTS AND THEIR ENJOYMENT.

2. SITE POLICIES

PLEASE READ OUR TERMS AND CONDITIONS OF SALE, PRIVACY POLICY AND RETURN POLICY, ALL TOGETHER IN ADDITION TO THIS TERMS AND CONDITIONS OF USE ARE COLLECTIVELY REFERRED TO AS THE “SITE POLICIES”. SITE POLICIES ARE INCORPORATED IN THESE TERMS AND CONDITIONS OF USE BY THIS REFERENCE AND, THEREFORE APPLY TO YOUR ACCESS TO, USE OF, INTERACTIONS WITH, AND PURCHASE OF PRODUCTS & SERVICES FROM THIS SITE. BY USING THIS SITE, YOU (THE “CLIENT”) ACKNOWLEDGE TO HAVE READ AND UNDERSTOOD ALL SITE POLICIES AND AGREE TO BE BOUND AND COMPLY BY THEM. IF YOU DO NOT AGREE WITH OUR SITE POLICIES, PLEASE DO NOT USE THIS SITE.

3. COPYRIGHT

ALL CONTENT AND MATERIALS INCLUDED ON MAISONDESORPHELINS.COM, INCLUDING BUT NOT LIMITED TO WORKS, IMAGES, PICTURES, PHOTOGRAPHS, TEXTS, MUSIC, VIDEOS, POEMS, DOCUMENTS, DRAWINGS, GRAPHICS, LOGOS, DESIGNS, DIAGRAMS, TRADEMARKS, FUNCTIONS AND SOFTWARE (COLLECTIVELY, THE “CONTENT”), ARE PROPERTY OF MAISON DES ORPHELINS ®, OR ITS CONTENT SUPPLIERS, AND ARE PROTECTED BY NATIONAL AND INTERNATIONAL INTELLECTUAL PROPERTY LAWS AND COPYRIGHT. YOU MAY NOT REPRODUCE, DISTRIBUTE, PUBLISH, MODIFY, DISPLAY, CREATE DERIVATIVE WORK FROM, USE OR EXPLOIT IN ANY WAY, IN WHOLE OR IN PART, ANY CONTENT WITHOUT PRIOR EXPRESS WRITTEN CONSENT FROM MAISON DES ORPHELINS ®, OR ITS CONTENT SUPPLIERS, AS THE CASE MAY BE.

4. USER'S CONDUCT, SUBMISSIONS AND SITE ACCESS

BY USING OUR SITE YOU AGREE TO BE BOUND TO THIS USER'S CONDUCT AND SUBMISSIONS SECTION OF OUR TERMS AND CONDITIONS OF USE. YOU MAY PURCHASE PRODUCTS ON THIS SITE, EVERY ORDER YOU MAKE MUST BE ONLY AND EXCLUSIVELY FOR PERSONAL USE AND NOT FOR RESALE, WE RESERVE THE RIGHT TO REFUSE ANY ORDER OR SERVICE FOR ANYONE AND FOR ANY REASON WITHOUT EXPLANATION. YOU AGREE TO USE OUR SITE FOR LAWFUL PURPOSES, YOU MAY NOT ENGAGE IN ANY ACTIVITY THAT COULD DAMAGE, DISABLE, OVERBURDEN, OR IMPAIR OUR PLATFORM.

WE WELCOME YOUR COMMENTS AND FEEDBACK REGARDING OUR SITE, PRODUCTS OR SERVICES, HOWEVER, ALL INFORMATION YOU PROVIDE IS NOT CONFIDENTIAL. BY VOLUNTARILY SUBMITTING, DISCLOSING, OR OFFERING ANY CONFIDENTIAL OR PROPRIETARY INFORMATION, COMMENTS, FEEDBACK, REVIEWS, IDEAS, SUGGESTIONS, MATERIALS, IMAGES, PROGRAMS, APPS AND/OR SOFTWARE, VIA THIS SITE OR OUR COMMUNICATION CHANNELS, YOU GRANT MAISON DES ORPHELINS ® (THE “PROVIDER”) A NONEXCLUSIVE, ROYALTY-FREE, PERPETUAL, IRREVOCABLE, UNIVERSAL, AND FULLY SUB-LICENSABLE RIGHT TO USE, REPRODUCE, MODIFY, ADAPT, PUBLISH, TRANSLATE, CREATE DERIVATIVE WORK FROM, DISTRIBUTE AND DISPLAY SUCH MATERIAL THROUGHOUT ANY MEDIA. YOU SHALL REMAIN SOLELY RESPONSIBLE FOR ANY SUBMISSION YOU DISCLOSE, SUBMIT OR OFFER THE PROVIDER, AND YOU REPRESENT AND WARRANT THAT ANY SUBMISSION IS MADE IN COMPLIANCE WITH APPLICABLE LAWS AND DO NOT VIOLATE ANY RIGHT OF ANY THIRD PARTY, INCLUDING PRIVACY AND INTELLECTUAL PROPERTY.

YOU MAY NOT DOWNLOAD OR PRINT ANY CONTENT INCLUDED IN THIS SITE WITHOUT PRIOR EXPRESS WRITTEN CONSENT; IF GRANTED, ANY DOWNLOADING OR PRINTING OF ANY CONTENT GRANTS YOU ONLY A LIMITED, NON-EXCLUSIVE AND NON-TRANSFERABLE LICENSE FOR USE SOLELY AND EXCLUSIVELY BY YOU FOR YOUR OWN PERSONAL USE. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE OR OTHER HARM RESULTING FROM YOUR USE OR INABILITY TO USE THIS SITE AND ITS CONTENT(S). THE PROVIDER SHALL NOT BE DEEMED LIABLE FOR ANY USE OF THIS SITE AND THE CONTENT MADE BY YOU IN VIOLATION OF ANY APPLICABLE LAWS AND REGULATIONS, THESE GENERAL TERMS AND CONDITIONS OF USE AND THE SITE POLICIES.

5. PRICING

ALL PRICES ARE DISPLAYED IN EUROS UNLESS STATED DIFFERENTLY. FOR MORE DETAILED INFORMATION PLEASE REFER TO OUR TERMS AND CONDITIONS OF SALE’S PRICING SECTION.

6. LINKS TO OTHER WEBSITES

WHILE USING THE SITE YOU MAY ENCOUNTER WITH LINKS LEADING TO THIRD-PARTY WEBSITES. THIS SITE AND THE PROVIDER DO NOT ENDORSE, GUARANTEE OR BEAR ANY CONTROL OVER SUCH SITES AND SHALL NOT BE HELD LIABLE FOR THEIR WEB CONTENT, PRODUCTS OR SERVICES, AND ANY RULES IMPLEMENTED BY THEM WITHIN THEIR OWN POLICIES. SUCH OTHER WEBSITES ARE PROVIDED EXCLUSIVELY AS A COMPLIMENT OF OUR SERVICES, WE DO NOT RECOMMEND THE USE AND ACCESS TO ANY THIRD-PARTY WEBSITE. YOU AGREE THAT YOUR USE OF ANY THIRD-PARTY WEBSITE IS AT YOUR SOLE RISK, AND UNDER NO CIRCUMSTANCES THE PROVIDER AND/OR THIS SITE ARE LIABLE FOR ANY DAMAGES ARISING FROM YOUR USE OF ANY THIRD-PARTY WEBSITE.

7. GOVERNING LAW

THESE GENERAL TERMS AND CONDITIONS OF USE AND THE SITE POLICIES ARE CONSTRUED AND GOVERNED BY THE LAWS OF MEXICO CITY (WITHOUT REGARD NOR GIVING EFFECT TO ITS CONFLICTS OF LAW PRINCIPLES). ALL MATTERS AND/OR DISPUTES ARISING OUT OF OR RELATING TO THE SITE POLICIES, INCLUDING BUT NOT LIMITED TO THEIR CONSTRUCTION, VALIDITY, INTERPRETATION, AND ENFORCEMENT, SHALL BE SUBJECT EXCLUSIVELY TO THE JURISDICTION OF THE FEDERAL AND STATE COURTS IN MEXICO CITY, MÉXICO.

8. DISCLAIMERS AND LIMITATIONS OF LIABILITY

THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, SERVICES, AND OFFERS MADE AVAILABLE TO YOU THROUGH THIS SITE ARE (EXCEPT AS OTHERWISE SPECIFIED IN WRITING) PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE PROVIDER MAKES NO WARRANTIES NOR REPRESENTATIONS OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES MADE AVAILABLE TO YOU THROUGH THIS SITE (EXCEPT AS OTHERWISE SPECIFIED IN WRITING). BY USING THIS SITE YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PROVIDER DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE PROVIDER DOES NOT WARRANT THAT THIS SITE AND ALL ITS INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS, OR EMAILS SENT FROM THE PROVIDER ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE PROVIDER WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OR INABILITY TO USE THIS SITE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES MADE AVAILABLE TO YOU THROUGH THIS SITE.

CERTAIN JURISDICTIONS AND STATE LAWS DO NOT ALLOW LIMITATIONS AND/OR EXCLUSIONS ON IMPLIED WARRANTIES, OR LIMITATIONS OR EXCLUSIONS OF CERTAIN DAMAGES. IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

9. MODIFICATIONS AND UPDATES

WE RESERVE THE RIGHT TO MODIFY AND/OR UPDATE THE SITE AND THE SITE POLICIES AT ANY TIME AND AT OUR SOLE DISCRETION. ANY CHANGE WILL BE UPDATED AND AVAILABLE FOR YOUR KNOWLEDGE IN THIS SITE’S SECTION. ALL CHANGES AND UPDATES SHALL BE BINDING AS SOON AS THEY ARE PUBLISHED ON THIS SECTION OF OUR SITE. PLEASE VISIT THIS SITE’S SECTION REGULARLY TO HAVE THE LATEST INFORMATION AVAILABLE. IF ANY OF THESE SITE POLICIES AND CONDITIONS, OR ANY OF THEIR PARTS, SHALL BE DEEMED INVALID, ILLEGAL, VOID, OR UNENFORCEABLE, ALL REMAINING CONDITIONS OF THIS SITE POLICIES REMAIN VALID AND ENFORCEABLE TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

TERMS & CONDITIONS OF SALE

THE FOLLOWING TERMS AND CONDITIONS OF SALE GOVERN THE SALE OF MERCHANDISE BY MAISON DES ORPHELINS ® (THE “PROVIDER”, “WE”, “US”, “OUR”) TO YOU (THE “CLIENT”) THROUGH MAISONDESORPHELINS.COM (THE “SITE”). PLEASE READ THESE TERMS AND CONDITIONS OF SALE CAREFULLY BEFORE PROCEEDING WITH ANY PURCHASE. BY USING THIS SITE TO PURCHASE ANY PRODUCT OR SERVICE, YOU ACKNOWLEDGE TO HAVE READ AND UNDERSTOOD THESE TERMS AND CONDITIONS OF SALE, AND AGREE TO COMPLY AND TO BE BOUND BY THESE GENERAL TERMS AND CONDITIONS OF SALE.

1. ORDERS

MAISON DES ORPHELINS ® HAS CREATED AND PUBLISHED THE WEBSITE MAISONDESORPHELINS.COM WITH THE MISSION TO OFFER A SERVICE EXCLUSIVELY FOR ITS OWN CLIENTS.

ALL PRODUCTS OFFERED FOR SALE THROUGH THIS SITE ARE SUBJECT TO AVAILABILITY, BE AWARE THAT THE PRODUCTS DISPLAYED ON THIS SITE MAY BE OUT OF STOCK OR DISCONTINUED. WE RESERVE THE RIGHT TO DISCONTINUE OFFERING ITEMS WITHOUT PRIOR NOTICE.

PLEASE NOTE THAT WHILE WE HAVE TRIED TO ACCURATELY DISPLAY THE COLORS OF THE PRODUCTS AND PROVIDE ACCURATE DESCRIPTIONS OF THEM, PRODUCT PROPERTIES SUCH AS, BUT NOT LIMITED TO, COLOR AND MEASUREMENTS MAY DIFFER FROM THOSE DISPLAYED AND/OR PROVIDED ON THIS SITE. THE PROVIDER SHALL NOT BE HELD LIABLE FOR ANY DISCREPANCIES BETWEEN THE PRODUCT PHOTOGRAPHIES AND DELIVERED PRODUCT.

ALL ORDERS ARE SUBJECT TO EMAIL CONFIRMATION BY US. WE RESERVE THE RIGHT TO DECLINE TO PROCESS ANY ORDER AND/OR REFUSE ANY SERVICE TO ANYONE AT OUR SOLE DISCRETION.

ONCE YOU RECEIVE AN EMAIL CONFIRMATION, PLEASE ALLOW THREE (3) TO FOUR (4) DAYS FOR PROCESSING YOUR ORDER; ONCE AN ORDER IS PLACED, NO CHANGES OR CANCELLATIONS CAN BE MADE TO THAT ORDER.

2. FINAL CUSTOMER

ALL PRODUCTS DISPLAYED ON THIS SITE AND OFFERED BY THE PROVIDER ARE AVAILABLE FOR PURCHASE EXCLUSIVELY TO FINAL CUSTOMERS. IF YOU DO NOT FIT INTO THE FINAL CUSTOMER PROFILE, WE REQUEST YOU TO REFRAIN FROM ESTABLISHING BUSINESS RELATIONS WITH MAISONDESORPHELINS.COM.

BY “FINAL CUSTOMER”, MAISON DES ORPHELINS ® INTENDS ANY PERSON WHO IS EIGHTEEN (18) YEARS OLD OR OLDER, HAVE THE LEGAL CAPACITY TO ENTER INTO A BINDING AGREEMENT AND DO NOT OPERATE ANY PROFESSIONAL ACTIVITIES THAT MAY INCLUDE, BUT NOT LIMITED TO, THE RE-SALE OF PRODUCTS PURCHASED AT THIS SITE. CLIENTS MAY PURCHASE ANY PRODUCT OFFERED ON THIS SITE EXCLUSIVELY FOR PERSONAL USE. BY ESTABLISHING BUSINESS RELATIONS WITH MAISONDESORPHELINS.COM YOU AGREE TO FIT INTO THE PROFILE DESCRIBED.

3. PRICING

ALL OF OUR PRODUCTS PRICES ARE DISPLAYED IN EURO (€). WE RESERVE THE RIGHT TO CHANGE THE PRICE OF ANY PRODUCT AND/OR SERVICE WITHOUT PRIOR NOTICE. ALL PRICES INCLUDE MEXICO’S SALES TAX (IVA/VAT). BE AWARE SHIPPING COST ARE NOT INCLUDED IN THE PRICES DISPLAYED IN THIS SITE AND WILL BE ADDED AUTOMATICALLY TO THE TOTAL AMOUNT DUE ONCE YOU HAVE FILLED YOUR DELIVERY ADDRESS. BE AWARE DELIVERY COSTS ARE SUBJECT TO CHANGE, YOU WILL SEE ANY CHANGE REFLECTED ON YOUR FINAL INVOICE.

ORDERS PLACED OUTSIDE OF MEXICO MIGHT BE ELIGIBLE FOR CUSTOMS, IMPORT TAXES AND DUTIES DEPENDING ON YOUR LOCAL JURISDICTION AND TAX LAWS. SUCH EXTRA COSTS ARE THE CLIENT’S SOLE RESPONSIBILITY.

4. SHIPPING & CUSTOMS

ALL SHIPPING CHARGES ASSOCIATED WITH THE DELIVERY OF A PRODUCT ARE THE CLIENT’S SOLE RESPONSIBILITY AND WILL BE DETAILED ON YOUR ORDER CONFIRMATION. ONCE YOUR ORDER HAS BEEN SENT, YOU WILL RECEIVE AN EMAIL CONTAINING ALL SHIPPING DETAILS.

THE PROVIDER IS NOT RESPONSIBLE AND WILL NOT REIMBURSE ANY AMOUNT OF MONEY OF ORDERS UNABLE TO BE DELIVERED RESULTING FROM YOUR REFUSAL OF DELIVERY OR FAILURE TO PAY ANY ADDITIONAL DUTIES UPON ARRIVAL.

THE PROVIDER RESERVES THE RIGHT TO DELAY OR CANCEL AN ORDER IF THE DELIVERY ADDRESS IS NOT COMPLIANT WITH SHIPMENT RESTRICTIONS OR IF IT IS NOT ABLE TO BE SHIPPED DUE TO REASONS BEYOND OUR CONTROL. BE AWARE DELIVERY ADDRESS CHANGES ARE NOT POSSIBLE ONCE AN ORDER IS CONFIRMED. PLEASE PROVIDE ACCURATE INFORMATION AND AS MUCH DETAIL AS POSSIBLE AT THE MOMENT OF PURCHASE FOR A FASTER AND SAFER DELIVERY.

BY PURCHASING THROUGH THIS SITE, THE CLIENT ACCEPTS TO BEAR ALL RISKS OF LOSS OR DAMAGE TO THE PRODUCT FROM THE TIME YOUR ORDER LEAVES OUR FACILITIES. THE PROVIDER SHALL NOT BE HELD LIABLE FOR ANY STOLEN OR LOST PACKAGES.

5. PAYMENTS

BY PROVIDING A CREDIT CARD, DEBIT CARD, PAYPAL ACCOUNT OR ANY OTHER METHOD ACCEPTED BY US, THE CLIENT AGREES TO BE AUTHORIZED TO USE THE DESIGNATED PAYMENT METHOD AND AUTHORIZES US (OR OUR THIRD-PARTY PAYMENT SERVICES) TO CHARGE YOUR DESIGNATED PAYMENT METHOD FOR THE TOTAL AMOUNT OF YOUR ORDER, INCLUDING, BUT NOT LIMITED TO, PRODUCT PRICE, SHIPPING COSTS, TAXES AND DUTIES.

BE AWARE ALL TRANSACTIONS MAY BE SUBJECT TO VERIFICATION FROM YOUR PAYMENT METHOD ISSUER. THE PROVIDER IS NOT RESPONSIBLE FOR ANY DELAYS OR REFUSAL FROM YOUR PAYMENT METHOD ISSUER TO AUTHORIZE THE PURCHASE. SHIPPING WILL ONLY OCCUR ONCE FUNDS HAVE BEEN RECEIVED BY US. WE ARE NOT RESPONSIBLE FOR ANY EXTRA FEE REGARDING YOUR PAYMENT METHOD.

IF ANY OF THE PRODUCTS INCLUDED IN YOUR ORDER ARE UNAVAILABLE, YOU WILL NOT BE CHARGED FOR SAID ITEMS.

6. INACCURACIES

WE AIM TO PROVIDE COMPLETE, ACCURATE AND UP-TO-DATE INFORMATION ON OUR WEBSITE REGARDING BUT NOT LIMITED TO OUR PRODUCTS AND SERVICES, HOWEVER, HUMAN AND/OR TECHNOLOGICAL ERRORS MAY OCCUR. BE AWARE THIS SITE MAY CONTAIN TYPOGRAPHICAL MISTAKES, INACCURACIES OR OMISSIONS, SOME OF WHICH MAY BE RELATED TO PRICING, AVAILABILITY AND PRODUCT INFORMATION.

WE RESERVE THE RIGHT TO CORRECT SUCH MISTAKES, INACCURACIES OR OMISSIONS, EVEN AFTER AN ORDER HAS BEEN SUBMITTED AND TO REVISE THE SAID ACCORDINGLY. IN THE EVENT OF AN ERROR, THE CLIENT WILL BE NOTIFIED TO THE EMAIL PROVIDED BY THEM, AND WILL BE GIVEN THE OPTION OF RECONFIRMING THE ORDER AT THE CORRECT OR UPDATED PRICE, OR CANCELING IT. IF NO RESPONSE FROM THE CLIENT IS RECEIVED AFTER 15 DAYS OF HAVING BEEN CONTACTED, WE WILL UPDATE THE ORDER STATUS TO CANCELED AND NO FURTHER REQUESTS CAN BE MADE.

7. DISCLAIMERS & LIMITATIONS OF LIABILITY

THE PROVIDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE PROVIDER WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OR INABILITY TO USE THIS SITE.

CERTAIN JURISDICTIONS AND STATE LAWS DO NOT ALLOW LIMITATIONS AND/OR EXCLUSIONS ON IMPLIED WARRANTIES, OR LIMITATIONS OR EXCLUSIONS OF CERTAIN DAMAGES. IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

8. GOVERNING LAW

THESE GENERAL TERMS AND CONDITIONS OF SALE ARE CONSTRUED AND GOVERNED BY THE LAWS OF MEXICO CITY (WITHOUT REGARD NOR GIVING EFFECT TO ITS CONFLICTS OF LAW PRINCIPLES). ALL MATTERS AND/OR DISPUTES ARISING OUT OF OR RELATING TO THESE GENERAL TERMS AND CONDITIONS OF SALE, INCLUDING BUT NOT LIMITED TO THEIR CONSTRUCTION, VALIDITY, INTERPRETATION, AND ENFORCEMENT, SHALL BE SUBJECT EXCLUSIVELY TO THE JURISDICTION OF THE FEDERAL AND STATE COURTS IN MEXICO CITY, MÉXICO.

9. SEVERABILITY

IN THE EVENT THAT ANY PROVISION OF THESE GENERAL TERMS AND CONDITIONS OF SALE IS DETERMINED TO BE ILLEGAL, INVALID, VOID OR UNENFORCEABLE, ALL REMAINING PROVISIONS OF THESE GENERAL TERMS AND CONDITIONS OF SALE REMAIN VALID AND IN FULL FORCE TO THE EXTENT PERMITTED BY LAW.

10. FORCE MAJEURE

PROVIDER SHALL NOT BE LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE CAUSED BY CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL.

RETURN POLICY

DUE TO OUR LIMITED QUANTITY PRODUCTION AND ITS PROCESSES, ALL SALES ARE FINAL.

HOWEVER, IF FOR ANY REASON YOU (THE “CLIENT”) ARE UNSATISFIED WITH THE PRODUCT(S) OR FIND IT DEFECTIVE UPON ARRIVAL, PLEASE CONTACT CC.MDO@GMAIL.COM WITH THE ORDER NUMBER AND PRODUCT(S) TO BE RETURNED. WE WILL REVIEW YOUR REQUEST AND PROCEED ACCORDINGLY WITH THE ISSUE AT HAND. MAISONDESORPHELINS.COM (THE “PROVIDER”) RESERVES THE RIGHT TO REQUEST PHOTOGRAPHIC MATERIAL TO SUPPORT THE CLIENT’S REQUEST BEFORE PROCEEDING WITH THE RETURN OF SAID ITEM(S).

IF AN ITEM IS TO BE RETURNED, IT MUST BE UNWORN, UNUSED, UNWASHED, UNHARMED AND UNALTERED IN ANY WAY, AS WELL AS MUST NOT SHOW ANY SIGNS OF USE. ITEMS MUST BE RETURNED IN THE SAME CONDITION IN WHICH WERE RECEIVED BY YOU, WITH ALL OF ITS PARTS AND ACCESSORIES (DUST BAGS, COMPLIMENTARY ITEMS, HANGERS, GARMENT COVERS, ETC.) AND MUST BE RETURNED IN ITS ORIGINAL PACKAGING WITH ALL OF ITS ORIGINAL LABELS AND TAGS STILL ATTACHED AND INTACT.

ITEMS MUST BE SHIPPED BACK WITHIN FIVE (5) BUSINESS DAYS OF THE ORDER’S DELIVERY DATE USING THE SHIPPING LABEL AND INSTRUCTIONS PROVIDED BY THE PROVIDER. IF THE ITEM(S) IS SHIPPED BACK USING A DIFFERENT COURIER THAN THE ONE PROVIDED, ALL THE FOLLOWING COSTS IN REGARD OF THE RETURN WILL BE THE CLIENT’S SOLE RESPONSIBILITY.

AFTER INSPECTION UPON ARRIVAL AT OUR FACILITIES, AND ONLY IF ALL THE CONDITIONS STATED ABOVE ARE SATISFIED, MAISONDESORPHELINS.COM WILL REIMBURSE THE VALUE OF THE RETURNED PRODUCT(S) INCLUDING SALES TAX WITHIN TEN (10) BUSINESS DAYS FROM OUR RECEIPT OF THE ITEM. BE AWARE THAT NEITHER ORIGINAL SHIPPING COSTS NOR ANY DUTY AND IMPORT TAX PAID, IN CASE OF INTERNATIONAL PURCHASES, ARE ELIGIBLE FOR A REFUND.

ALL REFUNDS ARE CREDITED BACK TO THE SAME PAYMENT METHOD USED BY THE CLIENT TO MAKE THE ORIGINAL PURCHASE ON MAISONDESORPHELINS.COM. ALL REFUNDS WILL BE ISSUED IN THE SAME CURRENCY USED TO MAKE THE ORIGINAL PURCHASE AND ANY DIFFERENCES DUE TO CURRENCY RATE VARIATIONS WILL NOT BE REIMBURSED. THE CLIENT MUST BE AWARE THAT REFUND TIMES MAY VARY DEPENDING ON YOUR DEBIT OR CREDIT CARD COMPANY’S POLICIES.

MAISONDESORPHELINS.COM WILL NOT ISSUE ANY REFUND IF ALL THE CONDITIONS PREVIOUSLY NOTED ABOVE ARE NOT SATISFIED; HOWEVER, YOU CAN REQUEST YOUR MERCHANDISE TO BE SHIPPED BACK TO YOU IN THE SAME CONDITION IN WHICH IT WAS RECEIVED BY OUR FACILITIES WITHIN FIVE (5) BUSINESS DAYS AFTER BEING NOTIFIED YOU ARE NOT ENTITLED TO A REFUND. THE FOLLOWING COSTS MUST BE COVERED ENTIRELY BY THE CLIENT. IF YOU DO NOT REQUEST THE RETURN OF YOUR MERCHANDISE WITHIN THE PERIOD STATED BEFORE, YOU GRANT PERMISSION TO THE PROVIDER OF HANDLING SUCH MERCHANDISE AS IT SEES FIT.

MAISONDESORPHELINS.COM SHALL NOT BE HELD LEGALLY RESPONSIBLE FOR ANY DELAY OR FAILURE IN PERFORMANCE CAUSED BY CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL.

PRIVACY POLICY

THE FOLLOWING PRIVACY POLICY PROVIDES INFORMATION ON HOW MAISONDESORPHELINS.COM (THE “PROVIDER”, “SITE”, “WE”, “US”, “OUR”) AND ITS PARTNERS COLLECTS, USES AND DISCLOSES PERSONAL DATA OF USERS WHO CONSULT AND SHOP THROUGH THIS SITE.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING THIS SITE, YOU (THE “CLIENT”) ACCEPT THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITE.

THIS PRIVACY POLICY IS IN ACCORDANCE WITH APPLICABLE LAWS IN MEXICO CITY.

IN THE EVENT OF QUESTIONS OR CONCERNS REGARDING THIS PRIVACY POLICY, PLEASE CONTACT US DIRECTLY TO CC.MDO@GMAIL.COM

1. PERSONAL INFORMATION

THROUGH YOUR INTERACTIONS, EXCLUDING PURCHASING ACTIVITIES, WITH THIS SITE, WE MAY AUTOMATICALLY COLLECT INFORMATION REGARDING, BUT NOT LIMITED TO, YOUR DEVICE, IP ADDRESS, WEB BROWSER, WEB BROWSER VERSION, TIME ZONE, PAGES YOU VISIT AND PRODUCTS YOU VIEW WITHIN OUR SITE. THE AFOREMENTIONED INFORMATION IS COLLECTED WITH THE USE OF COOKIES, LOG FILES, WEB BEACONS, TAGS, AND/OR PIXELS.

PERSONAL INFORMATION ABOUT OUR CLIENTS SUCH AS, BUT NOT LIMITED TO, NAME AND SURNAME, CONTACT DETAILS, ADDRESS AND DEMOGRAPHICAL INFORMATION, IS COLLECTED ONLY WHEN VOLUNTARILY SUBMITTED BY YOU THROUGH PURCHASE ACTIVITIES, INQUIRY REQUESTS, OR BY CONTACTING US DIRECTLY WITH SUCH INFORMATION. PLEASE BE AWARE YOU CAN REFUSE TO PROVIDE ANY PERSONAL DATA. HOWEVER, IN THE EVENT OF MISSING, INCOMPLETE OR INACCURATE INFORMATION, CERTAIN FEATURES OF THIS SITE MAY BE UNAVAILABLE FOR YOU, AND OUR ABILITY TO PROVIDE YOU WITH ANY SERVICE MAY BE IMPACTED.

2. PAYMENT INFORMATION

ANY FINANCIAL INFORMATION RELATED TO YOUR PAYMENT METHOD; CREDIT CARD CARDHOLDER, CREDIT CARD NUMBER, CREDIT CARD ISSUER, CREDIT CARD EXPIRY DATE AND CREDIT CARD CVV (“CARD VERIFICATION VALUE”), IS SUBMITTED VOLUNTARILY BY YOU AND IS NECESSARY IF YOU WANT TO PLACE AN ORDER FOR ANY PRODUCT OR SERVICE. WE MAY COLLECT THE AFOREMENTIONED INFORMATION ONLY WHEN YOU PURCHASE, INQUIRE, RETURN OR EXCHANGE ANY PRODUCT OR SERVICE.

3. USE OF INFORMATION

THE PROVIDER USES YOUR COLLECTED DATA TO PROVIDE YOU WITH AN ACCURATE, UP-TO-DATE, AND TAILORED EXPERIENCE WHILE SURFING OUR SITE AND CONSTANTLY OPTIMIZE THE SITE; TO FULFILL AND MANAGE ORDERS AND TRANSACTIONS; TO PROVIDE CUSTOMER SUPPORT; TO DELIVER TARGETED ADVERTISING; TO EXAMINE ANY ORDER ON THE NOTION OF FRAUD OR POTENTIAL RISKS; TO GATHER STATISTICS AND INFORMATION REGARDING YOUR USE OF THIS SITE; TO PREVENT FRAUDULENT TRANSACTIONS, MONITOR AGAINST THEFT AND PROTECT AGAINST CRIMINAL ACTIVITY.

4. DISCLOSURE OF INFORMATION

WE MAY SHARE YOUR PERSONAL INFORMATION IN CERTAIN SITUATIONS, AND ONLY WHEN STRICTLY NECESSARY, WITH OUR SERVICE PROVIDERS IN ORDER TO PROVIDE A FULL SERVICE. WE MAY ALSO DISCLOSE YOUR PERSONAL DATA, ACCORDINGLY WITH APPLICABLE LAWS, TO POLICE OR JUDICIAL AUTHORITIES UPON A FORMAL REQUEST TO COMPLY WITH OUR LEGAL OBLIGATIONS OR TO PROTECT OUR SECURITY AND THAT OF OUR SYSTEMS.

YOUR DATA MAY ALSO BE STORED BY OUR SERVICE PROVIDERS, SUCH AS, BUT NOT LIMITED TO, SHOPIFY INC. (PROVIDES THE TECHNOLOGY TO SUPPORT OUR ONLINE STORE), GODADDY, INC. (PROVIDES THE HOUSING OF MAISONDESORPHELINS.COM DOMAIN), GOOGLE ANALYTICS (PROVIDES INFORMATION REGARDING YOUR USE OF OUR SITE) AND YOUR SELECTED COURIER (PROVIDES DELIVERY SERVICES FROM OUR PREMISES TO YOUR SHIPPING ADDRESS). PLEASE BE AWARE THAT EACH OF THE AFOREMENTIONED PROVIDERS HAVE THEIR OWN PRIVACY POLICIES, WHICH YOU CAN READ AT EACH PROVIDER’S WEBSITE. MAISON DES ORPHELINS ® AND THE PROVIDER SHALL NOT BE HELD LIABLE FOR ANY MISUSE, INJURE, AND/OR PREJUDICE RESULTING OF PRACTICES OUTSIDE OUR ORGANIZATION AND/OR BEYOND OUR REASONABLE CONTROL.

5. POLICY FOR CHILDREN

THIS SITE IS NOT INTENDED FOR INDIVIDUALS UNDER THE AGE OF EIGHTEEN (18). WE DO NOT, INTENTIONALLY, COLLECT PERSONAL INFORMATION FROM UNDERAGE USERS; IF YOU ARE THE GUARDIAN OR BECOME AWARE OF ANY DATA REGARDING AN UNDERAGE USER, PLEASE CONTACT US AT THE EMAIL ADDRESS PROVIDED PREVIOUSLY TO REQUEST ITS REMOVAL.

6. RETENTION

AFTER PROVIDED VOLUNTARILY BY YOU, WE WILL RETAIN YOUR PERSONAL INFORMATION IN OUR RECORDS UNLESS AND UNTIL YOU ASK US TO ERASE SAID DATA.

7. COOKIES

AS MENTIONED PREVIOUSLY, WE MAY COLLECT PERSONAL DATA THROUGH THE USE OF COOKIES, WEB BEACONS, TRACKING PIXELS, AND/OR OTHER TRACKING TECHNOLOGIES USED ON THE SITE TO IMPROVE YOUR EXPERIENCE WHILE BROWSING.

MOST BROWSERS ACCEPT COOKIES BY DEFAULT, AND YOUR ACCEPTANCE OF AUTOMATIC DATA COLLECTION THROUGH THE USE OF THE AFOREMENTIONED TRACKING TECHNOLOGIES IS NECESSARY FOR USING THE SITE AND ITS SERVICES. IT IS WITHIN YOUR RIGHTS AND CONTROL TO REJECT, BLOCK OR DELETE EXISTING COOKIES, HOWEVER THIS MAY AFFECT THE AVAILABILITY AND/OR FUNCTIONALITY OF THE SITE AND ITS SERVICES.

8. YOUR ACCESS TO YOUR DATA

YOU MAY, AT ANY TIME, REVIEW, CHANGE OR ASK FOR THE ERASURE OF YOUR COLLECTED DATA WITHIN OUR POSSESSION, TO DO SO IN COMPLIANCE WITH APPLICABLE LAWS, PLEASE SEND YOUR REQUEST DIRECTLY TO US THROUGH OUR CONTACT INFORMATION, SELECT “PERSONAL DATA” AS THE SUBJECT AND WRITE THE SPECIFIC REQUEST YOU WISH US TO APPLY. WE WILL REPLY AND ACT ACCORDINGLY.

9. LINKS TO OTHER WEBSITES

WHILE USING THE SITE YOU MAY ENCOUNTER WITH LINKS LEADING TO EXTERNAL WEBSITES. MAISONDESORPHELINS.COM AND THE PROVIDER DO NOT BEAR ANY CONTROL OVER SUCH SITES AND SHALL NOT BE HELD LIABLE FOR THEIR WEB CONTENT AND ANY RULES IMPLEMENTED BY THEM WITHIN THEIR OWN PRIVACY POLICIES AND TERMS OF USE. SUCH OTHER WEBSITES ARE PROVIDED EXCLUSIVELY AS A COMPLIMENT OF OUR SERVICES; WE DO NOT, EXPLICITLY, RECOMMEND THE USE OF THOSE WEBSITES AND DO NOT PROVIDE ANY GUARANTEES REGARDING THEIR WEB CONTENT AND OFFERED SERVICES TO INTERNET USERS.

10. SECURITY MEASURES

WE HAVE IMPLEMENTED SECURITY MEASURES TO PROTECT YOUR PERSONAL DATA AGAINST ANY REASONS FOR DATA PROCESSING THAT DO NOT COMPLY WITH OUR PRIVACY POLICY. HOWEVER, NO SECURITY MEASURES ARE PERFECT, AND NO METHOD OF DATA TRANSMISSION CAN BE GUARANTEED AGAINST ANY TYPE OF MISUSE. ALL INFORMATION DISCLOSED ONLINE IS VULNERABLE TO INTERCEPTION AND MISUSE; THEREFORE WE ADVISE YOUR DEVICE TO BE PROVIDED WITH SOFTWARE(S) THAT PROTECT NETWORK DATA TRANSMISSIONS AND RECEIPTS, AND THAT YOUR INTERNET SERVICE PROVIDER TAKES APPROPRIATE MEASURES IN REGARD OF THE SECURITY OF NETWORK DATA TRANSMISSION.

11. UPDATES

WE RESERVE THE RIGHT TO ALTER AND/OR UPDATE ALL OR ANY PART OF THIS PRIVACY POLICY IN ACCORDANCE WITH OUR BUSINESS PRACTICES, OPERATIONAL PROCESSES AND/OR LEGAL PROVISIONS AND REGULATIONS. ALL CHANGES AND UPDATES SHALL BE BINDING AS SOON AS THEY ARE PUBLISHED ON THIS SECTION OF OUR SITE. WE RECOMMEND YOU TO REGULARLY READ OUR PRIVACY POLICY IN ORDER TO BE INFORMED WITH THE LATEST VERSION OF THE SAID.